Last updated - 11/08/2026
Refund Policy
Thank you for your purchase at Rohan Does Art. We hope to deliver a pleasant shopping experience. If you are not entirely satisfied with your purchase, we are here to help.
Return Window and Conditions
You have 30 calendar days to initiate a refund from the date you recieved the item. After this window your purchase will not be eligible for a refund
Please ensure that the item is clean and in an unused condition (the same condition in which you have recieved it), Please ensure it is in the same packaging in which it was sent.
You must provide the reciept or invoice as proof of purchase
How To Initiate a Refund
In order to initiate a refund send an email to rohan.paul.ninan@gmail.com with your order number and your reason for for return. Once your request is approved we will send a Return Authorisation email with instruction on how and where to send the item. Ensure that it is properly packed. You will be responsible for paying for the shipping.
The shipping cost is non-refundable unless the return is due to an error in shipping or if the item was damaged in transit, in which case we will cover all shipping costs. If the item was damaged please include photographic evidence of the product and packaging when submitting your request.
Refund Processing
Once the item is recieved and properly inspected we will notify you that we have recieved the item and of its status. If approved we will initiate the refund to your original method of payment. You will receive the credit within 5-10 business days, depending on your card issuer's policies.
If you have any question on how to return an item please contact me at:
rohan.paul.ninan@gmail.com